Well, as August ends, Italians are returning to work from their vacations (vacanze). Most Italians do not travel outside the borders of their country. It may seem that has been happening more often with the poor economy, but honestly, it’s always been that way for most Italians. They love their country. Within it’s borders are almost any type of environment you could want for vacations; mountains, lakes, two seas to explore the beaches of, as well as more art, monuments and historical locations than almost anywhere else in the world. Why would they leave?
I recall my husband talking to a co-worker shortly after our arrival in Rome. He told the guy we were going to Venice and he was very excited. The older man shrugged his shoulders (it takes a couple of years to develop the Roman shrug) and said have a good time. Mike asked if there was anyplace special that we should make an effort to see. The man responded “how would I know, I’ve never been there”. When Mike asked why in 70 years he’d never visited there. His response was “Why?” Everything I want is here in Rome. And, there are quite a few Italians who never venture beyond their province or commune. For us American’s it is hard to fathom that thinking. We love to go whether it’s in the US or abroad. We’re adventurers.
Which brings me to something I’ve been waiting to share with you. Some of the names have been changed to protect this man’s identity. I admit when I first received this accounting I was rolling on the floor laughing. Not only is this entirely possible wherever you travel, but can be expected in some variation on any trip to Italy.
This man, a Californian, decided to take his adult daughters on a trip to Rome. He’d only been there many, many years ago for a short trip and one of them had never been there. The last I saw of him was on the via Veneto where outside his lovely hotel I was giving directions to the next stop on his trip – Tuscany. He’d rented a car, it had GPS, he was confident.
His travel agent had worked out the full itinerary with directions. And, he said he followed the directions exactly. When they arrived it was getting dark, but it appeared the location was not at all as promised. It had all the amenities as promised, BUT. The pool was covered, filled with leaves and had grown green water. The chairs around the pool and tables were plastic and overturned on the lawns. All of them. He was a little concerned that it had an entirely empty parking lot that would hold 60 cars. They found the restaurant was closed and there was not much activity anywhere nearby. His daughters were the ones who realized they were in a hotel with the same name as their reservations, but hours driving time away from where they were that evening. . This after lugging overweight luggage up several flights of stairs (no elevators). Nothing could be done until the next day anyway, but it was not a happy evening.
The next mornng they drove to the correct hotel, which was gorgeous. By then, things were a little tense between them since they had lost a whole day of our precious vacation. He said they did spend lots of time investigating Montepulciano, which has become one of his favorite places. A salvaged vacation after all the previous difficulties (yes they also had arrival problems in Rome, tour guide problems there, and more). Then came the last day of the trip.
One of his daughters became quite ill and had to go to the hospital in Florence. The other daughter returned to her home in New York on her scheduled flight. It turned out the hospital was quite helpful and kind. She was only really dehydrated and needed an IV for hours but was fine afterwards.
Of course, they missed their flight back to California though. They were booked on Alitalia, on their last day of their direct service to LA. There were no more direct flight from Rome to LA. (For the record I remain confounded that there is no direct flight from Los Angeles to Rome from late October until March !) They had to leave the hotel in Florence with three overweight bags between the two of them. They still have no idea how they managed it, but they got the train, along with their luggage from Florence to Rome (near the airport for easier access). There were no available flights and he felt Alitalia was unhelpful. It does seem like they could have arranged something with their partner airlines (Delta, Air France, or KLM).
They got rooms at the Best Western near the airport (where few other than travelers speak English) and it’s truly in a barren industrial area. He called on his cell phone every airline he could find (his cell bill was $1,800). His local Vodafone SIM had been used up and where he was there was no Vodafone place and he could not understand the texts he kept receiving from them instructing him what to do.
Alitalia told him he would have to change his reservations through his travel agent because that’s how he made them. (Of course, by this time he’d fired the agent.) The agent was not returning his phone calls.
Finally, he truly panicked and just wanted to get home. There was literally no way to get out for days, unless they would take Air Nigeria to Turkey, then three stops in Germany, an overnight at Amsterdam, then New York and then LA. Even panicked he knew he could not do that. So, like any good American, he “bought” his way out. He spent over $6,000 on airfare to take British Air to London and London to LA. And, of course, that was not for first class flights. But, he had waited several days already and enough is enough. He missed four days of work and the vacation costs were much higher after his vacation was to have ended that it was for the rest of the trip.
Sometimes, it’s just that bad with traveling. Thank goodness it’s not often. And, much funnier when it happens to someone else. He said “Italy was beautiful but he was not ready to laugh about it yet”. Hopefully, enough time has gone by that when he reads this he’ll appreciate the experience a little more.
Being prepared is good. Knowing things will go wrong is even more important.
I’m readying for my fall trip – think olio nuovo, fresh olive oil. Honey, and new found products. If you want to receive the newsletter on available products, please email me at: email@example.com.
If you have any questions about how to use any products or suggestions about what I should try to find, let me know. For sure I will be stopping at Campo dei Fiori for spices from Mauro Berardi and his”famous spices of the world” as well as Umbria and Tuscany for first pressing olive oils, the Maremma for Botarga and a few other specialties. And I’ll also visit Torino for a chocolate festival and stopping to pick up some of that fabulous Sardinian honey and who knows what else. I’m open to any suggestions. Just let me know if you have any special requests. I’ll be happy to do what I can to help.